DO YOU SHIP INTERNATIONALLY?
Yes, please contact us via our international shipping page and we will be happy to ship an order to wherever you live. <a href=”http://www.gamedaychitown.com/international-shipping/”>Click here for the international shipping page</a>.
WHAT IS YOUR EXCHANGE/RETURN POLICY?
Apparel: We offer a very easy and pain-free 30 day return and exchange policy. We will accept unworn apparel within 30 days of the order. If you need to discuss a return or exchange please contact us via the customer service page.
All other merchandise: For all officially licensed merchandise we accept returns and exchanges if the product is damaged or defected. Otherwise all sales are final for our officially licensed merchandise.
DO I NEED A PAYPAL ACCOUNT TO PLACE AN ORDER FROM YOUR STORE?
Not at all. Even though we use PayPal to complete transactions, you can make your payment through PayPal without needing to register an account with them.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
All orders are freshly printed and then shipped. We print on Mondays and Thursdays, then ship on Tuesdays and Fridays (excluding holidays). If you place an order on Monday through Wednesday then it will be shipped on Friday, and if you place your order on Thursday through Sunday then it will be shipped on Tuesday. The average shipment takes 3-5 days. If there are any delays, or if the item is a pre-order we will be sure to keep you informed.
Additionally, after your order is made, you will be notified via email when the order is shipped and provided with the tracking number.
HELP, I DID NOT RECEIVE MY PACKAGE!
Uh-oh, we are ready to help resolve your issue right away! Contact us via the Customer Service page ASAP and our team will follow up within 24 hours.